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Here at Newdell
Computer Solutions (NCS) we have a
very straight forward approach to offering excellent value for money and
good no nonsense advice on computer problems and solutions
NCS
is a business totally dedicated to information
technology, we are totally committed to continuing our
professional development in order to bring our customers
the most up to date information, support and products
Everything
you purchase from
NCS is covered by a minimum of 12 months
warranty, in some instances these warranties may be
extended up to periods of three or five years by some
manufactures for your absolute peace of mind
Your
Responsibilities
Always
remember it is your responsibility to ensure that
you have backed up your data, in some cases a repair
can wipe all of the data on your computer
permanently.
If you
have data on your machine that is not backed up and
you need it to be saved please make us aware,
normally this falls into the categories of:
Photographs, Personal Documents, Email Contacts and
Internet Explorer Favourites.
If you
are bringing a PC into us please ensure that we are
aware of any User Passwords that are required to
access the machine, failure to do this will delay
the return of your PC.
As I'm sure
you are aware trying to diagnose a blind fault over the
telephone is very difficult, however in most cases we
will try to rectify any difficulties you may be
experiencing over the phone free of charge.
If it transpires that you
need to bring your computer in to
us for diagnosis, rest assured there is no charge, once
we have diagnosed any faults your system may have, no
action will be taken on our behalf prior to having
discussed the options available to you where you can
then make an informed decision.
We
always endeavour to explain things simply and clearly
wherever possible, trying very hard not to baffle you
with technical jargon.
Once we
have quoted you for a 'job' the price quoted is fixed,
there are no hidden extra charges.
We also
have a very high standard internet cafe for you to use
either on its own or perhaps whilst your waiting for your
computer or laptop to be repaired
We are
close enough to Wem, Oswestry, Cockshutt, Myddle,
Llansantffraid, Shrewsbury, St Martins,
Whitchurch, Overton, English Frankton and Myddle for
customers to travel to us, we will come to you for a
home visit or to collect your computer or laptop if you
are unable to get to us
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