Newdell Computer Solutions (NCS), Ellesmere was created with the sole purpose of providing it's customers with a level of service that is second to none, offering fair prices on quality products and above all providing a level of personal service that is above and beyond what is expected.
 

Here at Newdell Computer Solutions (NCS) we have a very straight forward approach to offering excellent value for money and good no nonsense advice on computer problems and solutions

NCS is a business totally dedicated to information technology, we are totally committed to continuing our professional development in order to bring our customers the most up to date information, support and products

Everything you purchase from NCS is covered by a minimum of 12 months warranty, in some instances these warranties may be extended up to periods of three or five years by some manufactures for your absolute peace of mind

Your Responsibilities

Always remember it is your responsibility to ensure that you have backed up your data, in some cases a repair can wipe all of the data on your computer permanently.

If you have data on your machine that is not backed up and you need it to be saved please make us aware, normally this falls into the categories of: Photographs, Personal Documents, Email Contacts and Internet Explorer Favourites.

If you are bringing a PC into us please ensure that we are aware of any User Passwords that are required to access the machine, failure to do this will delay the return of your PC.

As I'm sure you are aware trying to diagnose a blind fault over the telephone is very difficult, however in most cases we will try to rectify any difficulties you may be experiencing over the phone free of charge.

If it transpires that you need to bring your computer in to us for diagnosis, rest assured there is no charge, once we have diagnosed any faults your system may have, no action will be taken on our behalf prior to having discussed the options available to you where you can then make an informed decision.

We  always endeavour to explain things simply and clearly wherever possible, trying very hard not to baffle you with technical jargon.

Once we have quoted you for a 'job' the price quoted is fixed, there are no hidden extra charges.

We also have a very high standard internet cafe for you to use either on its own or perhaps whilst your waiting for your computer or laptop to be repaired

We are close enough to Wem, Oswestry, Cockshutt, Myddle, Llansantffraid, Shrewsbury,  St Martins, Whitchurch, Overton, English Frankton and Myddle for customers to travel to us, we will come to you for a home visit or to collect your computer or laptop if you are unable to get to us

Apart from Newdell Computer Solutions offering computer and laptop sales and repairs we also boast a state of the art internet cafe with 16 high specification computers for our customers to use, if your on holiday pop into the internet cafe and use any one of computers and why not have a tea, coffee or soft drink, there's also a disabled friendly customer only toilet

Some internet cafes are more of an after thought in some cases but our internet cafe is most definitely an integral part of our business running along side computer repairs and sales in conjunction with the internet cafe, teas and coffee's are really just an added bonus but the emphasis is on the internet cafe and computer repairs and sales

The internet cafe is easy to use and all the computers are running windows XP Home Edition which we feel is currently the most widely use operating system, the internet cafe also has both monochrome and colour laser printers giving you opportunity to print in what ever format suites you - we think our internet cafe rocks!

Remember we are a uk computer shop not far from  Oswestry, Shrewsbury, Overton, Whitchurch, St Martins, English Frankton, Myddle, Cockshutt, Wem, Llansantffraid